MRMS Tech Support
MRMS Tech Support

For families and students attending Mountain Ridge Middle School

For Tech Support email:

Please include the following information:
Student Full Name | Student ID | Device Name
Contact Info and description of problem

Hours 7:30 a.m. - 2:30 p.m. | Monday - Friday

If we are unable to assist you we will route your request to the District's Help Desk.
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Personalized Learning

Mountain Ridge Middle School's Personlaized Learning program aims to support our school's mission of empowering lifelong learners who practice responsible global citizenship in the digital age by providing diverse, authentic learning opportunities.

Mountain Ridge has been a BYOD [bring your on device] school, and have provided devices to families who were in need of a device,  via a check-out process.  Recently, we have been processing new devices received through CARES Act 2020.  In January of 2021, Mountain Ridge will begin our transition from BYOD to 1:1 DPD (District Provided Device) for each student.  As we proceed through hybrid and synchronous environments, and integrate more technology for instruction, learning, and assessement, we hope to ensure each Mountain Ridge student has functional and current technology to access their coursework.

Sign-up below for a DPD (District Provided Device)

No DPD fees will be assessed this year.

This application is for families and students attending Mountain Ridge Middle School, who haven't received a school device.  If you have multiple students attending MRMS, please complete an application for each student.

If your student currently has an iPad checked-out, please complete application and we will replace the iPad with a laptop.

When a device becomes available and assigned to your student, a help desk agent will contact you with a timeframe when the device can be picked up.

Parent/Guardian and student will need to come to the school.
  • Parent/Guardian needs to sign Device Check-out form
  • Student needs to sign in on device
Or students who are in-person, a device Check-out form may be sent home with student for Parent/Guardian's signature.  Once the device Check-out form is returned, student will receive device.

The Technology Guidelines and Responsible Use Agreement is listed below under documents.

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ASD20_Technology_Guidelines_and_RUA_K-12_-_2020-2021.pdf
  
Device Minimum Specifications.pdf
  
Login at Home on a District Device.pdf
  
Minecraft - How to Install.pdf
  
Photoshop - How to Install.pdf